Italo NTV continues to confirm itself as a leader in sustainable rail mobility, placing environmental protection and service excellence at the centre of its strategy. Sustainability Report 2023 testifies to the company's commitment to increasingly responsible and ambitious growth, with the aim of reducing environmental impact and guaranteeing a quality service to its passengers.
Sustainability and Innovation: A Green Future
The company has taken important steps to promote sustainability, choosing latest-generation trains and adopting low-energy production processes. In 2023, Italo achieved a reduction of 10.5% in waste production compared to 2022, with the 96% started for recovery and the 60% differentiated, highlighting its commitment to the circular economy and responsible management of resources.
Furthermore, Italo has started an accurate monitoring of its own Scope 3 emissions, with the aim of identifying new opportunities to further reduce the environmental impact and make a concrete contribution to the fight against climate change.
Excellence in Service and Passenger Health
Another distinctive aspect of Italo is the attention to health and safety of passengers. Thanks to constant commitment, Italo managed to reach first place in the ranking “Italy's Best Customer Services 2023/2024”. Safety is an absolute priority, so much so that, since 2015, the company has been the first in Italy to install two defibrillators on each train, making its fleet entirely “cardioprotected”. In 2021, Italo also became the first railway company in the world to install HEPA filters on board, significantly improving air quality and ensuring a healthy and safe environment for all.
Prestigious Partnerships and Quality Offering
Italo also stands out for its prestigious collaborations, which enrich the travel experience both in stations and on board trains. The club lounges and executive lounges are an example of how the company reserves an exclusive service for its passengers, while on board trains travellers can enjoy comfort and luxury solutions, which make every journey a unique experience.
Governance and Sustainability: A Responsible Future
There governance of Italo is a fundamental pillar for the success of its sustainable initiatives. As underlined by Gianbattista The Rock, CEO of Italo, “Sustainability is essential to create shared value and ensure a better future for Italy and its communities”. For the future, the company is committed to responsibly managing the environmental and social impacts of all its activities, in line with European regulations, such as the Corporate Sustainability Due Diligence Directive (CSDDD) and the Corporate Sustainability Reporting Directive (CSRD), which will come into force in 2025.
Italo continues to redefine the standards of rail mobility, aiming to ensure sustainable growth, contributing to the well-being of local communities and protecting the planet. Its commitment to a greener and more responsible future is an example of how innovation and sustainability can go hand in hand, creating a positive impact on both the present and the future.
